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What are the advantages of paying with PayPal?

· Payment is traceable. You can trace the status of your payment using PayPal account

· Payment does not require you to use your credit card online (you can transfer directly from your bank account). eBioChem doesn’t see your credit card number (it is safely encrypted through PayPal’s server), which limits the risk of unauthorized use.

· PayPal offers PayPal Buyer Protection on qualifying items – up to $1,000 in free coverage. Additional limited protection is offered through PayPal’s Money Back Guarantee.

Whether the suppliers in EBC are credible?

All suppliers in EBC were verified and have legal business certificate. Also, We had all suppliers credit checked and all meet the qualification without bad records. We even doubt checked their product lines to meet our strict quality requirement. What's more, should you occationally have quality problem, EBC will help you deal with exchange or return issue from the supplier throughout the whole process.

How do I confirm my payment has been received?

If you choose to use online payment, i.e., PayPal. Normally the payment system will send you a message to let you know if the payment has gone through.

Also, if the payment has been received by EBC, we will send an automatic message to your email box to inform you within one working day. You can also visit ebiochem website and login to your account to check the order status in My eBioChem. If they payment has been receive, it will show “Awaiting Shipment”.

What is PayPal?

PayPal is a safer, simpler way to send and receive money online. It enables you to send payments quickly and securely online using a credit card or bank account. When you select PayPal as the payment method, you will be linked to the PayPal site where you can send your payment.

How do I make a payment?

There are many payment methods available on EBC which are in two groups:

Online payment:

Paypal: Paypal is a faster and safer way to send money, make an online payment, receive money or set up a merchant account. Also, paypal is a popular payment system for international transaction. We strongly recommand that if the money is under US$ 5000, please choose paypal and send payment to EBC business account: services@ebiochem.com

Alipey: Alipay is the most popular domestic payment method in China. So Alipay will be your ideal choice if you have RMB account. EBC payment account:  services@ebiochem.com

Offline payment:

Western Union: Western Union is a leading provider with 150 years history for global money transfer servicesIt has the largest and most advanced world's electronic transfer financial network and agent network.

The Western Union payment account:

Telegraphic/Transfer (100% TT):  Telegraphic/Transfer, often abbreviated as TT, is an electronic means of transferring funds overseas. A transfer fee is collected while sending money. It's base on the remitter taking the local currency to the local bank in order to get fixed exchange rate, and stating the name and address of the payee. Then the remitting bank will transfer via telegraph to the receiving bank’s branch or agent to let the payee get money.

The EBC payment account:

When your order has been confirmed and payment has been made to the EBC account by 100%TT, EBC will inform the supplier to deliver the items(s).

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